Företag – Driftinformation

Information kring drift­störningar

Privatkunder med aktiv tjänst i GlobalConnects öppna nät hänvisas till sin tjänsteleverantör för frågor och support.

Notera att vi skriver uppdateringarna på engelska då vi har ett flertal internationella kunder.

Pågående driftstörningar

Ticket number: CS7033217
Location: GÖTEBORG
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 22 Dec 2025 09:21:52 CET
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Mon, 22 Dec 2025 16:30:52 CET

Last update(s):
Mon, 22 Dec 2025 11:42:03 CET – Incident resolved. Cause: The switch was powered down Fix: Service migration to Bahnhof will be performed.
Mon, 22 Dec 2025 09:30:27 CET – We currently have a network outage. Troubleshooting in progress
The update(s) are machine translated.

Ticket number: CS7037397
Location: Gävle
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Thu, 25 Dec 2025 15:53:11 CET
Estimated Time of Repair: To be announced

Status: Replacement parts ordered
Next update: Tue, 30 Dec 2025 16:00:00 CET

Last update(s):
Mon, 29 Dec 2025 17:28:47 CET – Awaiting delivery of replacement equipment and parts.
Mon, 29 Dec 2025 08:45:47 CET – Replacement parts have been ordered.
Sun, 28 Dec 2025 11:07:39 CET – Fault correction is on hold until tomorrow due to lack of access to the location.
Sat, 27 Dec 2025 15:55:22 CET – Technician ordered, we’re still awaiting assignment of technician
Fri, 26 Dec 2025 07:30:11 CET – Technician ordered.
Thu, 25 Dec 2025 15:55:56 CET – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Ticket number: CS7040070
Location: Ludvika
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Sat, 27 Dec 2025 18:27:22 CET
Estimated Time of Repair: To be announced

Status: Field technician on-site. Fibre splicing ongoing.
Next update: Tue, 30 Dec 2025 09:00:00 CET

Last update(s):
Mon, 29 Dec 2025 19:21:03 CET – Field technician on-site. Fibre splicing ongoing.
Mon, 29 Dec 2025 18:26:31 CET – Technician on-site. Fibre splicing in progress
Mon, 29 Dec 2025 14:18:00 CET – Technician on-site. Fibre splicing in progress
Mon, 29 Dec 2025 01:36:48 CET – As the fault is more extensive than initially estimated, resolution time may be longer than normal
Sun, 28 Dec 2025 21:00:52 CET – Technician on-site. Fibre splicing in progress
Sun, 28 Dec 2025 18:59:37 CET – Technician on-site. Fibre splicing in progress
Sun, 28 Dec 2025 17:37:25 CET – Excavation is still ongoing.
Sun, 28 Dec 2025 14:06:09 CET – Excavation to acquire access to damaged cable has begun.
Sun, 28 Dec 2025 08:59:37 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Sun, 28 Dec 2025 06:28:49 CET – As the fault is more extensive than initially estimated, resolution time may be longer than normal.
Sun, 28 Dec 2025 04:39:02 CET – Technician en route.
Sun, 28 Dec 2025 03:31:43 CET – Technician ordered.
Sat, 27 Dec 2025 18:41:36 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. No current ETR
The update(s) are machine translated.

Ticket number: CS7040970
Location: Torsåker
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 28 Dec 2025 17:20:59 CET
Estimated Time of Repair: To be announced

Status: Troubleshooting ongoing
Next update: Tue, 30 Dec 2025 13:00:00 CET

Last update(s):
Mon, 29 Dec 2025 08:35:31 CET – Replacement equipment and parts have been ordered.
Mon, 29 Dec 2025 02:58:25 CET – We currently have a network outage. Troubleshooting in progress.
Sun, 28 Dec 2025 17:31:48 CET – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Ticket number: CS7042546
Location: Västervik
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 29 Dec 2025 15:23:53 CET
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: Tue, 30 Dec 2025 09:00:00 CET

Last update(s):
Mon, 29 Dec 2025 15:45:36 CET – We currently have a network outage. Technician ordered.
The update(s) are machine translated.

Ticket number: CS7042793
Location: Örebro
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Mon, 29 Dec 2025 17:31:00 CET
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: Tue, 30 Dec 2025 10:30:00 CET

Last update(s):
Mon, 29 Dec 2025 20:17:33 CET – Technician ordered.
Mon, 29 Dec 2025 17:33:41 CET – We currently have a network outage. Troubleshooting in progress.
The update(s) are machine translated.

Åtgärdade driftstörningar

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7006862
Location: Kungälv – Stenungsund
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 12 Dec 2025 11:00:16 CET
Service(s) restored: Fri, 12 Dec 2025 18:19:05 CET

History:
Fri, 12 Dec 2025 18:18:39 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: No action taken, network services were restored automatically.
Fri, 12 Dec 2025 16:35:37 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Fri, 12 Dec 2025 12:09:05 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Fri, 12 Dec 2025 11:12:41 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040313
Location: Axmar
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 28 Dec 2025 04:41:40 CET
Service(s) restored: Mon, 29 Dec 2025 12:12:21 CET

History:
Mon, 29 Dec 2025 12:11:59 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 28 Dec 2025 20:20:49 CET – Unfortunately the fix is taking longer than expected. The power supplier’s new estimated restoration time is 16:00 tomorrow. We’ll keep you updated on any changes
Sun, 28 Dec 2025 15:23:27 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Sun, 28 Dec 2025 04:42:55 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040376
Location: Björkö
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 28 Dec 2025 05:18:43 CET
Service(s) restored: Sun, 28 Dec 2025 21:47:33 CET

History:
Sun, 28 Dec 2025 21:45:44 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 28 Dec 2025 11:39:46 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Sun, 28 Dec 2025 05:30:31 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6965315
Location: Boden
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Mon, 08 Dec 2025 10:20:39 CET
Service(s) restored: Mon, 08 Dec 2025 13:40:59 CET

History:
Mon, 08 Dec 2025 13:40:29 CET – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the services are available again. All systems are working as normal.
Mon, 08 Dec 2025 12:35:39 CET – Power supplier is working on solving the issue.
Mon, 08 Dec 2025 10:23:59 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6947256
Location: Bro
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 02 Dec 2025 09:20:50 CET
Service(s) restored: Tue, 02 Dec 2025 13:02:18 CET

History:
Tue, 02 Dec 2025 09:26:17 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6971407
Location: Bromma, Alvik
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 10 Dec 2025 10:15:01 CET
Service(s) restored: Wed, 10 Dec 2025 19:21:20 CET

History:
Wed, 10 Dec 2025 19:20:55 CET – Incident resolved. Cause: Power outage. Fix: Outage is resolved and services are restored after the power outage was remedied.
Wed, 10 Dec 2025 10:19:09 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6948431
Location: Dvärsätt
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Tue, 02 Dec 2025 13:19:45 CET
Service(s) restored: Tue, 02 Dec 2025 13:54:28 CET

History:
Tue, 02 Dec 2025 13:54:04 CET – Incident resolved. Cause: Power outage in the area Fix: Power got restored.
Tue, 02 Dec 2025 13:25:54 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Tue, 02 Dec 2025 13:21:38 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7041030
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 28 Dec 2025 20:27:55 CET
Service(s) restored: Mon, 29 Dec 2025 12:44:53 CET

History:
Mon, 29 Dec 2025 12:42:38 CET – Incident resolved. Cause: Break in fibercable. Fix: Identified fiber break was repaired.
Mon, 29 Dec 2025 12:08:10 CET – Troubleshooting in progress.
Mon, 29 Dec 2025 09:52:32 CET – Troubleshooting in progress.
Sun, 28 Dec 2025 20:33:11 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7007818
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 12 Dec 2025 15:43:56 CET
Service(s) restored: Mon, 15 Dec 2025 12:22:24 CET

History:
Mon, 15 Dec 2025 12:21:51 CET – Incident resolved. Cause: Local power outage. Fix: The power outage has been resolved, and the network services are available again.
Fri, 12 Dec 2025 16:06:45 CET – Fault correction is on hold until Monday
Fri, 12 Dec 2025 16:03:06 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7002730
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Cable work

Occurred: Thu, 11 Dec 2025 12:23:36 CET
Service(s) restored: Thu, 11 Dec 2025 16:01:06 CET

History:
Thu, 11 Dec 2025 16:00:06 CET – Incident resolved. Cause: Break in fibercable. Fix: Fault correction on cable.
Thu, 11 Dec 2025 12:26:41 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6971429
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 10 Dec 2025 10:19:37 CET
Service(s) restored: Wed, 10 Dec 2025 14:02:09 CET

History:
Wed, 10 Dec 2025 12:17:29 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Wed, 10 Dec 2025 10:30:11 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6967626
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 09 Dec 2025 00:56:22 CET
Service(s) restored: Wed, 10 Dec 2025 15:27:00 CET

History:
Wed, 10 Dec 2025 15:26:44 CET – Incident resolved. Cause: Local power outage Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Wed, 10 Dec 2025 08:22:41 CET – A local power outage has been identified. Technician is expected to resolve the issue later today and restoration is estimated this afternoon.
Tue, 09 Dec 2025 20:15:35 CET – Troubleshooting is on hold till tomorrow due to access issues.
Tue, 09 Dec 2025 12:35:53 CET – Technician ordered.
Tue, 09 Dec 2025 09:06:43 CET – Technician ordered.
Tue, 09 Dec 2025 00:58:58 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6960560
Location: Eskilstuna
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Fri, 05 Dec 2025 10:22:59 CET
Service(s) restored: Fri, 05 Dec 2025 13:17:31 CET

History:
Fri, 05 Dec 2025 13:17:06 CET – Incident resolved. Cause: Fiber break Fix: Technician on site restored the power and replaced a faulty network switch.
Fri, 05 Dec 2025 10:47:38 CET – Technician ordered.
Fri, 05 Dec 2025 10:25:18 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040961
Location: Gimo
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Sun, 28 Dec 2025 17:18:12 CET
Service(s) restored: Mon, 29 Dec 2025 09:56:51 CET

History:
Mon, 29 Dec 2025 09:46:33 CET – Incident resolved. Cause: Local power outage Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 28 Dec 2025 18:54:09 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7034092
Location: Gällivare
Description: Central network element instability
Fault type: Faulty network element

Occurred: Mon, 22 Dec 2025 14:08:52 CET
Service(s) restored: Tue, 23 Dec 2025 03:50:16 CET

History:
Tue, 23 Dec 2025 03:49:00 CET – Incident resolved. Cause: Faulty network element. Fix: Network element replaced.
Mon, 22 Dec 2025 22:02:13 CET – Replacement equipment and parts have arrived. Technician ordered.
Mon, 22 Dec 2025 18:06:49 CET – We currently have a network outage. Replacement parts have been ordered.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7004565
Location: Gällstad
Description: Multiple customer affecting fault
Fault type: Faulty network element

Occurred: Thu, 11 Dec 2025 19:49:28 CET
Service(s) restored: Fri, 12 Dec 2025 13:16:03 CET

History:
Fri, 12 Dec 2025 13:15:29 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Fault correction on equipment.
Thu, 11 Dec 2025 20:30:37 CET – A disturbance detected in our subprovider’s network. Troubleshooting is ongoing with subprovider.
Thu, 11 Dec 2025 20:02:57 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6969126
Location: Gävle
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: Tue, 09 Dec 2025 12:00:41 CET
Service(s) restored: Wed, 10 Dec 2025 12:47:43 CET

History:
Wed, 10 Dec 2025 12:47:21 CET – Incident resolved. Cause: Break in fibercable. Fix: Fault correction on cable.
Wed, 10 Dec 2025 12:19:43 CET – Technician on-site. Troubleshooting in progress.
Tue, 09 Dec 2025 13:41:02 CET – Technician ordered.
Tue, 09 Dec 2025 12:05:12 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6944309
Location: Gävle
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Mon, 01 Dec 2025 12:31:16 CET
Service(s) restored: Thu, 04 Dec 2025 09:21:12 CET

History:
Thu, 04 Dec 2025 09:20:30 CET – Incident resolved. Cause: Electrical fuse had blown. Fix: Electricians on site restored the fuse and power got restored.
Tue, 02 Dec 2025 15:07:15 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Mon, 01 Dec 2025 20:40:04 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Mon, 01 Dec 2025 12:56:54 CET – We currently have a network outage. Troubleshooting in progress.
Mon, 01 Dec 2025 12:55:58 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040327
Location: Hagarshamn
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 28 Dec 2025 04:42:15 CET
Service(s) restored: Sun, 28 Dec 2025 16:14:55 CET

History:
Sun, 28 Dec 2025 16:14:13 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 28 Dec 2025 11:23:53 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Sun, 28 Dec 2025 04:54:18 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7000993
Location: Hallstahammar
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Thu, 11 Dec 2025 05:48:21 CET
Service(s) restored: Thu, 11 Dec 2025 15:52:32 CET

History:
Thu, 11 Dec 2025 15:51:10 CET – Incident resolved. Cause: Break in fibercable. Fix: Fault correction on cable.
Thu, 11 Dec 2025 05:55:35 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6954381
Location: Hisings backa
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Wed, 03 Dec 2025 21:15:14 CET
Service(s) restored: Wed, 03 Dec 2025 21:47:54 CET

History:
Wed, 03 Dec 2025 21:47:12 CET – Incident resolved. Cause: A brief interruption in the services. Fix: Services were restored without action.
Wed, 03 Dec 2025 21:30:31 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7034651
Location: Hyltebruk
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Tue, 23 Dec 2025 06:20:11 CET
Service(s) restored: Tue, 23 Dec 2025 12:41:53 CET

History:
Tue, 23 Dec 2025 06:26:11 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7026374
Location: Hägersten
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Fri, 19 Dec 2025 07:50:30 CET
Service(s) restored: Fri, 19 Dec 2025 08:32:17 CET

History:
Fri, 19 Dec 2025 08:29:36 CET – Incident resolved. Cause: power outage Fix: Services were restored without action.
Fri, 19 Dec 2025 07:56:41 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040295
Location: Hållnäs
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sun, 28 Dec 2025 04:00:47 CET
Service(s) restored: Sun, 28 Dec 2025 16:04:29 CET

History:
Sun, 28 Dec 2025 16:03:19 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sun, 28 Dec 2025 11:26:43 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Sun, 28 Dec 2025 04:04:47 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7040027
Location: Idre
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Sat, 27 Dec 2025 18:09:30 CET
Service(s) restored: Sun, 28 Dec 2025 01:02:32 CET

History:
Sun, 28 Dec 2025 01:01:54 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Sat, 27 Dec 2025 18:12:16 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7014118
Location: Idre
Description: Multiple customer affecting fault
Fault type: Fiber work

Occurred: Tue, 16 Dec 2025 00:59:11 CET
Service(s) restored: Tue, 16 Dec 2025 04:03:01 CET

History:
Tue, 16 Dec 2025 04:01:53 CET – Incident resolved. Cause: Fiber work. Fix: Fiber work has been completed.
Tue, 16 Dec 2025 02:45:38 CET – Services are restored. Awaiting confirmation from sub provider that the outage is solved to close this ticket.
Tue, 16 Dec 2025 01:12:12 CET – Permanent corrective cable work is in progress. This was not registered as planned work, which caused the lack of prior notification.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7006709
Location: Idre
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: Fri, 12 Dec 2025 10:35:33 CET
Service(s) restored: Tue, 16 Dec 2025 15:12:03 CET

History:
Tue, 16 Dec 2025 15:11:14 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Fri, 12 Dec 2025 12:05:37 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Fri, 12 Dec 2025 10:40:02 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. ETR is 13:30
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS6960592
Location: Idre
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Fri, 05 Dec 2025 10:33:41 CET
Service(s) restored: Fri, 05 Dec 2025 20:52:46 CET

History:
Fri, 05 Dec 2025 20:52:01 CET – Incident resolved. Cause: Local power outage Fix: Services were restored without action.
Fri, 05 Dec 2025 16:53:29 CET – Ongoing power outage
Fri, 05 Dec 2025 15:07:45 CET – Ongoing power network outage
Fri, 05 Dec 2025 15:07:21 CET – Ongoing power network outage
Fri, 05 Dec 2025 14:41:59 CET – Incident resolved. Cause: Local power outage Fix: Services were restored without action.
Fri, 05 Dec 2025 11:14:19 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Fri, 05 Dec 2025 10:36:19 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7007295
Location: Kristianstad
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: Fri, 12 Dec 2025 13:09:38 CET
Service(s) restored: Fri, 12 Dec 2025 15:46:18 CET

History:
Fri, 12 Dec 2025 15:17:25 CET – Incident resolved. Cause: Local power outage suspected. Fix: The power outage has been resolved, and the network services are available again. All systems are working as normal.
Fri, 12 Dec 2025 13:36:17 CET – There is an ongoing power network outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
Fri, 12 Dec 2025 13:33:59 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: CS7021789
Location: Kumla
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: Wed, 17 Dec 2025 12:48:31 CET
Service(s) restored: Wed, 17 Dec 2025 13:12:22 CET

History:
Wed, 17 Dec 2025 13:03:59 CET – Incident resolved. Cause: A brief interruption in the network services. Fix: Network services were restored without action.
Wed, 17 Dec 2025 12:57:52 CET – We currently have a network outage. Troubleshooting in progress.
The history log is machine translated.